Refund Policy

1. 14-Day Money-Back Guarantee

We stand behind the quality of our educational materials. If you purchase access to our Routine Library or other digital products and are not satisfied, we offer a full refund within 14 calendar days of purchase.

2. Refund Eligibility

To qualify for a refund, you must:

• Request the refund within 14 days of your purchase date
• Have made a good-faith attempt to use the materials
• Clearly state your reason for the refund request

3. Non-Refundable Items

The following items are non-refundable:

• Personalised consultation sessions (once conducted)
• Partially completed training programmes
• Services rendered after the 14-day period
• Promotional or discounted purchases (unless otherwise stated)

4. How to Request a Refund

To request a refund, please contact us with:

• Your order date and order number
• The product or service you're requesting a refund for
• Your reason for the refund request

Email: info@motionfitglow.top

5. Refund Processing

Once we receive your refund request and verify eligibility, we will process your refund within 10 business days. Refunds are issued to the original payment method. Please allow an additional 5-10 business days for your bank or payment provider to process the refund.

6. Cancellation of Services

Routine Library Access: You can cancel your subscription at any time with no penalties. You'll retain access until the end of your billing period.

Consultation Sessions: Cancellations must be made at least 48 hours before your scheduled session. Late cancellations may forfeit the session fee.

7. Damaged or Defective Products

If you receive defective digital materials or experience technical issues preventing access to your purchase, contact us immediately. We will troubleshoot or provide a replacement or refund.

8. Exceptions

We may deny refunds in cases of:

• Fraudulent or unauthorised transactions
• Requests made more than 14 days after purchase
• Clear abuse or misuse of our materials

9. Changes to Policy

We reserve the right to modify this Refund Policy at any time. Changes take effect immediately upon posting to the site. Purchases made after the change date are subject to the updated policy.

10. Questions?

If you have questions about our refund policy, please contact us at info@motionfitglow.top.