Educational and informational content. Not personal training, medical, or therapeutic services. United Kingdom.

Privacy Policy

Last updated:

1. Information We Collect

We collect personal information when you contact us through our website forms. This includes:

  • Name and email address (from contact forms)
  • Message content you submit
  • Technical data (IP address, browser type, pages visited) via Google Analytics
  • Cookie data (preferences, session information)

2. How We Use Your Information

We use your personal data for the following purposes:

  • Respond to your enquiries and provide customer support
  • Send you information about our services (only if you've opted in)
  • Improve our website and user experience through analytics
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on:

  • Contractual necessity: Processing contact form data to respond to your enquiry
  • Legitimate interest: Improving our website and user experience
  • Consent: For analytics and marketing cookies (you control via cookie settings)
  • Legal obligation: Retaining records for tax and regulatory compliance

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share data with:

  • Google Analytics (for website usage analytics)
  • Google Ads (for conversion tracking and remarketing, with your consent)
  • Email service providers (to send you communications you've requested)
  • Legal authorities (only if required by law)

5. Data Protection & Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate data
  • Right to erasure: Request deletion of your data (subject to legal retention requirements)
  • Right to restrict processing: Limit how we use your data
  • Right to portability: Receive your data in a structured, portable format
  • Right to object: Opt out of marketing communications and certain processing
  • Right to withdraw consent: Withdraw consent for cookies and analytics at any time via cookie settings

To exercise these rights, contact us at info@motionfitglow.top.

7. Data Retention

We retain your personal data only as long as necessary:

  • Contact form data: 2 years (or as required by law)
  • Analytics data: Automatically deleted after 26 months (Google Analytics default)
  • Marketing emails: Until you unsubscribe
  • Legal/tax records: 7 years (UK tax requirements)

8. International Data Transfers

We store and process data within the UK and EU. Where data is transferred outside the UK/EU (such as to Google servers in the US), we ensure adequate safeguards are in place, including Standard Contractual Clauses. You can request details of these safeguards.

9. Children's Privacy

Our services are not targeted at children under 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete such information promptly.

10. Third-Party Services

Google Analytics: We use Google Analytics to analyse website traffic. Google processes data in accordance with their privacy policy.

Google Ads Conversion Tracking: We track conversions using Google Ads pixels. This data is used to measure campaign effectiveness and retarget users. You control this via Consent Mode v2.

Google Maps: Our contact page embeds Google Maps. Google processes location data in accordance with their privacy policy.

11. Cookies & Tracking Technologies

We use cookies to enhance your experience. See our Cookie Policy for detailed information about which cookies we use and how to manage your preferences.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of the site after changes constitutes your acceptance of the revised policy.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Motionfitglow Ltd
Hoxton Square 42
London, N1 6NU
United Kingdom
Email: info@motionfitglow.top
Phone: +44 207 183 4529

14. Supervisory Authority

If you believe your rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: www.ico.org.uk